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Zoom Meetings for Kommo

The whole Zoom meeting cycle — right in the lead

Create Zoom meetings from the lead card. Actual start and end, duration, participants, the recording and the transcript appear in the feed automatically.

Install Documentation
Free · set up in a few minutes
No chargeCreates no fields in the leadThe rep hosts their own meetings
Zoom Meetings integration: a meeting link from the lead, meeting start and end, recording and transcript in the lead

What Zoom Meetings does

Create a meeting in the lead — the following Zoom events land in the feed automatically.

  • A meeting from the lead card

    Meet now — create a Zoom meeting and get the link right away.
    Schedule — set the topic, date, time and duration. The widget creates the meeting and a Kommo task.

  • Actual start and end

    Zoom tells the CRM when the meeting really started and ended. The feed keeps: start · end · duration · number of participants.

  • Recording and transcript

    Once Zoom processes the cloud recording, its link appears in the lead automatically. The administrator chooses how to keep the transcript: as a file · as a link · both · not at all.

  • Notifications

    The lead owner can get notified: meeting started · ended · recording ready · transcript ready. The administrator picks which events to use.

Zoom Meetings block in a Kommo lead: the meeting scheduling form and notes about the start, end, recording and transcript

From creating a meeting to the recording

  1. Meeting created in the lead
  2. The Zoom meeting started
  3. The meeting ended
  4. Zoom processed the recording
  5. Recording and transcript are in the lead

Zoom Meetings and Kommo’s built-in Zoom integration

The built-in integration already creates a meeting and saves the recording. Zoom Meetings adds data about the meeting itself and automates what happens next.

Rep’s
report		Kommo’s built-in
Zoom integration*		Zoom Meetings
Meeting link from the lead card
Meeting recording in the lead
Actual meeting start
Duration and number of participants
Conversation transcript in the lead
Rescheduling and cancellation in the feed
Notifications to the lead owner on start and recording

* Per Kommo’s help article on the built-in Zoom integration as of October 7, 2026: what the article doesn’t mention is marked as missing. The “Rep’s report” column marks what reaches the lead without the rep’s involvement.

What you need

There is nothing to pay for the integration. The requirements come from Zoom only.

Meetings

Any Zoom plan. On the Basic plan Zoom ends meetings after 40 minutes — such users are flagged in the integration settings.

Recording

Zoom cloud recording. Licensed users on Pro, Business and Enterprise plans have it.

Transcript

Zoom audio transcript: Pro plan or higher, with cloud recording and transcript enabled in the account.

Setup in five steps

  1. Press Install and choose the Kommo account.
  2. Open the integration and press Save — that is what activates it.
  3. Press Sign in to Zoom and allow access. An administrator does this once for the whole company.
  4. Match your users with Zoom users — automatically by e-mail or by hand.
  5. Open a lead: the Zoom Meetings block sits in the right-hand column.
Install

Free · connect Zoom in a few minutes

FAQ

Kommo already has a Zoom integration. Why another one?
Per its help article, the built-in integration creates a link from the card and attaches the recording to the lead; it needs a paid Zoom subscription and generates meetings for one selected user. The article mentions no transcript, actual start time, duration or participants, rescheduling and cancellation in the feed, or notifications to the lead owner. Zoom Meetings writes all of that into the lead, and each rep hosts their own meetings.
Do we need a paid Zoom plan?
Not for meetings — they work on any plan. Cloud recording and transcripts are features of paid Zoom plans (Pro and higher). Without them the integration still creates meetings and logs their start and end; there is simply nothing to attach.
Who hosts the meeting?
The user who created it: in the settings Kommo users are matched with Zoom users. If several people share one Zoom account, they can’t run meetings at the same time — in Zoom one account hosts one meeting.
How many meetings can we create?
Zoom allows up to 100 meetings a day per user. Meetings are created on behalf of each rep, so the limit counts per person, not per account.
Does the integration create fields in the lead?
No. Everything goes into notes. A lead can have many meetings, and a field holds one value — the second meeting would overwrite the first.
Can we keep transcripts out of the CRM?
Yes. The administrator chooses: attach the transcript as a file, as a link, both — or not at all.
What data does the integration take from Zoom?
Meeting topic, time and link, start and end time, number of participants, links to the recording and transcript, the transcript file if the administrator chose attachments, and the list of Zoom users to pick the host. Access tokens are stored encrypted, and data travels only over TLS.
What happens if we disconnect Zoom?
Access is revoked on Zoom’s side, the connection and user matching are deleted. Meetings and notes stay in the leads — that’s your clients’ history, not the connection’s.
How much does it cost?
Nothing: the integration has no paid plan.

Connect Zoom to your Kommo leads

Create meetings from the lead. Start, end, recording and transcript will be added automatically.

Install Documentation
Free · set up in a few minutes
Install