Sales
- I forgot to follow up — and lost the job to someone who didn’t
- I’m losing leads and don’t even notice
Management
- My clients live in a notebook, a spreadsheet and my head
- Do I even need a CRM yet, or is that overkill for just me?
- It’s all in my head — how would I hand this to someone?
Communications
- A lead messaged at 11pm — I saw it too late